First, make sure you are eligible. for California Wing, cadets at the minimum grade of C/SSgt and adult members who have completed Level I will receive an account. Your respective wing's IT system automatically creates your email account when your eligibility shows up in eServices. However, in the event that your information in eServices only shows a CAP email address (for example, @cawgcap.org or @cawgcadets.org) it has nowhere to send a welcome message to.
Ensure that you have a personal, non-CAP email address in your Secondary email field in your eServices contacts. Overnight, the system will collect your information from eServices, create an account for you, and send a welcome email with your username and a temporary password to the secondary address you added.